We ship original artworks from Australia or Nepal, depending on the artwork’s current location. Each piece is carefully prepared, packaged, and handled to ensure it arrives safely and in excellent condition.

Processing & Dispatch

All original artworks are prepared for dispatch within 5–10 business days of your order. As each artwork requires careful handling and professional packaging, additional time may be needed to ensure it is securely prepared for its journey.

Shipping

We offer free shipping within Australia and New Zealand. We also ship internationally, with shipping costs calculated based on the destination and artwork.

Your artwork may be shipped from either Australia or Nepal, depending on where the piece is currently located. Once your artwork has been dispatched, you will receive a shipping confirmation and tracking details where available.

Delivery Times

Delivery times vary depending on the destination and the location from which the artwork is shipped. The 5–10 business days noted above refers to our processing and dispatch time and does not include transit time.

International delivery times may also be affected by customs clearance, public holidays, weather, or courier delays. Please note that delivery timeframes are estimates and cannot always be guaranteed.

Packaging

Every original artwork is carefully packaged using protective, professional-grade materials suitable for its size and format. We take great care to ensure your artwork is securely protected throughout transit.

Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer and may vary depending on local regulations.

Tracking

Once your artwork has been dispatched, we will send you a shipping confirmation with tracking information where available. You can use the tracking details to follow your artwork’s journey.

Damaged or Lost Artwork

We take every precaution to ensure your artwork is securely packaged before dispatch. If your artwork arrives damaged or is lost during transit, please contact us as soon as possible with your order details and photographs of any damage. We will work with you and the relevant courier to resolve the issue.

Questions About Shipping?

If you have any questions about shipping, delivery, or the location of a particular artwork, please get in touch through our contact page.